We were VERY impressed! Dr. Boyd had clearly spent time reviewing our information before we came in so she already knew my dog’s history and my concerns for her condition. This allowed more time to be spent working directly with my dog and explaining my options. She recommended some steps to take for my dog’s recovery, she listened to my concerns and was able to tailor a diet and plan that worked for us. Everyone we met there was super friendly and made my dog feel comfortable and welcome. I would highly recommend this place to anyone who wants to make sure their furry friend is living their best life and not suffering from any skin or ear issues (mine has mild cases of both but is already feeling better)!

I went to several vets in the LA area because my English Bulldog, Jameson, was starting to lose little patches of hair. We had just moved to a more mountainous area, and each vet attributed it to allergies. Then more hair started to fall out and his skin started to get flakey/dry, so vets tested for mange and other skin conditions and got negative results.

I found Dr. Richman at his former practice, and I am beyond thankful that I did. He called me shortly after Jameson’s drop off appointment and told me his initial thoughts were that it is an autoimmune disease called pemphigus foliaceus. Within a couple hours, the blood tests he ran confirmed it. THIS WAS AFTER 4 MONTHS OF VETS TRYING AND FAILING TO FIGURE OUT WHAT WAS WRONG- HE FIGURED IT OUT IN ONE APPOINTMENT. His covid bedside telephone manner is great- very informative, keeps it real, and tells you the options. This is a very serious and potentially fatal disease and Jamo had about a 50/50 chance of survival, but we do have some really good treatment options to give him a fighting shot. I was convinced Jameson was done for, but Dr. Richman wasn’t at all. He proved me wrong.

Dr Richman took a genuine interest in Jameson- He treated him like he was his own dog. We formulated a plan A and plan B. Plan A was to throw traditional meds at it, and that did not work. Plan B was a protocol from UNC that was recently published, and he had used before. Plan B worked, but not without side effects. Dr Richman managed and mitigated the side effects and saved my dog’s life. I’ll repeat that- HE SAVED MY DOGS LIFE. Dr Richman took Jamo’s 50/50 odds and we all won.

Jameson went from a shell of his former self, back to the happy healthy playful pup that he is. I owe a huge debt of gratitude to Dr. Richman- he is a special veterinarian, there aren’t many as talented as him in the world.

Still unsure? He just started this practice on his own after leaving a large chain of vets. Support a locally owned family business and get your pet the best possible care.

Dear Dr. Lancellotti,

I just wanted to drop a note to thank you for your care of Winston and especially taking time on your very busy first day back from vacation to return dr. Tangeman’s call to discuss the plan for Winston.

I don’t even know where to begin when it comes to Dr. Richman and his care for animals. He is hands down the most caring, compassionate, and knowledgeable vet I know. He is thorough, kind, and doesn’t rush you out the door. The time and effort he puts into each and every animal is unmatched. He truly cares about every single pet and their owner. The level of veterinary care you will receive from Dr. Richman will not disappoint!

Dear Dr. Lancellotti,

Thank you for taking the time to see Kafka! I’m really grateful for all of your patience and understanding during her visit! I especially appreciate the opportunity you provided for me to be involved in her care plan, and for going through everything with me afterward. I am looking forward to this learning experience. Thank you again for your help!

Our 6 years old Golden Retriever, Smile, had a severe infection in his ears and had been suffering from that symptoms for several years. My wife and I took him to a few vets in our area but we were not seeing any progress. In January 2020, we met Dr. Richman and Smile’s life has changed dramatically since then.
Dr. Richman instructed us to give him the right food, the right medication and the right treatment. We just can not believe that Smile almost lost his ears from bad infection but could retrieved his quality of life.

Thank you Dr. Richman.

They took my dog with bad ears and horrible skin outbreaks and made him happy again and mom too! Very caring!

Dear Dr. Lancellotti,

Thank you for sharing episode #12 of your podcast. While difficult to listen to, you and your colleague presented facts and opinions through your own personal experiences (so important and relatable) that made the topic easier to bare.

Koa has good days and “not-so-good” days, but at this time he still has “5” – albeit diminished: We’re still holding on. Thank you again for everything.

I am following Dr. Richman from his last place of work because he has helped me tremendously with my two senior pugs who have had ear and skin issues. Dr. Richman was able to get my pugs’ issues under control. He is always kind and patient and doesn’t rush you through or talk down to you. He also doesn’t overcharge or suggest unnecessary procedures. One veterinarian scared me into thinking one of my pugs had brain seizures and tried to put her on seizure medication, but thankfully Dr. Richman correctly diagnosed her with just having a deep inner ear infection, which he successfully cured. Dr. Richman is smart, professional, honest, and genuinely cares about companion animals. I totally trust him, which is very important in these days of Covid when we have not been allowed to accompany our pets inside the veterinary offices. I am happy to follow him into his new practice and wholeheartedly refer him to others.