Our Process
At Veterinary Skin & Ear, we know the importance of coming up with a custom, well-explained treatment plan that increases the owner-pet bond. We understand the special bond between people and their pets and how skin and ear diseases can impact your pet’s quality of life. Our goal is to provide your pet with the highest quality of care in a comfortable and caring environment.
This practice and all of the team members—from doctor, technicians, reception, and assistants—ONLY treat animals suffering from skin, ear, hair or nail disorders. Your pet will NOT get lost in the shuffle of a large multi-specialty practice. We foster a team mentality and strive to work with you and your primary veterinarian to provide the best care for your pet.
Prior to your appointment, we will thoroughly review your pet’s medical records from your primary veterinarian. If referred by your primary veterinarian, we remain in constant contact with them to continually improve our combined treatment plans, resulting in optimal care for your pet. As soon as your appointment is finished, we will send your medical records, including all test results, to your primary veterinarian as quickly as we can.
We strive to provide the very best care for both you and your pet. We return all messages as quickly as possible within one business day and will always do our best to exceed your expectations of customer service.